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Unit 2: Counselling Practice
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ECVET Points: 36
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Learning outcome 1:
Communication with the client
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Knowledge
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Skills
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Competences
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• Knowledge of general characteristics of different target groups
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• Basic social skills and specific skills for handling difficult target groups
• Communication skills
• Having the skills to identify clients in difficult situations which impede their career decision-making abilities (e.g. health, drugs, housing etc.) and being able to refer them to relevant specialists
• Having the skills to promote individual initiative in taking responsibility for career management
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• Awareness and appreciation of client personal (age, health, education, skills), cultural, nationality differences.
• Ability to communicate effectively with clients
• Ability to develop appropriate counselling strategies adapted to the characteristics of the target group
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Learning outcome 2:
Coaching skills
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Knowledge
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Skills
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Competences
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• Knowledge of coaching techniques and their application in the counseling process, value to the clients.
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• Having the skills to express information and advice in a clear and understandable way
• Having the skills to motivate clients
• Having the skills to help but also remain detached
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• Ability to analyse their clients’ needs and to mediate information for them so they are able to benefit from that information.
• Ability to interpret and present information in a way that is appropriate to the target group or individual being addressed.
• Ability to protect themselves from too much involvement at a personal level with clients problems in order to avoid burn out.
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Learning outcome 3:
Assessments
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Knowledge
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Skills
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Competences
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• Knowledge of what aptitude/skills tests and interest tests exist that are used in career counseling.
• Knowledge how to assess personal characteristics such as aptitude, achievement, interest, values, and personality traits
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• Having the skills to analyze clients' needs
• Interviewing skills
• Having the skills to identify a client's competencies for self-employment and entrepreneurship and being able to offer relevant information
• Having the skills to administer aptitude, skills and interest tests and to correctly interpret the results of those tests and to give appropriate advice based on those results
• Use computer – delivered assessment measures effectively
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• Assessment clients needs and helping to choose required services.
• Ability to separate and differentiate counsellors own emotional perception from their analytic ability in order to help clients in a rational and realistic way to facilitate self-awareness, find career solutions and make career decisions
• Ability to choose the relevant tests to help clients to be clear about their abilities, strengths, weaknesses and to gain a deeper knowledge of themselves with regard to their education and career planning.
• Awareness of the limitations of tests and ability to interpret the results adequately – if needed under the oversight of a psychologist.
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Learning outcome 4:
Job Matching and Placement
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Knowledge
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Skills
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Competences
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• Knowledge of a client's opportunities on the labour market and being able to integrate this knowledge in the counselling process
• Knowledge of formal and informal job application processes
• Knowledge of national and international placement opportunities
• Knowledge of job-offer resources
• Basic knowledge about entrepreneurship issues like setting up a company etc.
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• Having the skills to match clients employment needs with the skills and abilities they have.
• Having skills to filter job offers in accordance with a client's identified abilities and resources and being able to teach clients how to do so themselves.
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• Ability to use counselors broad knowledge of existing job opportunities and the related skills/ competence requirements in order to be able to match clients skills/ competences and needs to the current and future labour market opportunities.
• Ability to keep up to date with existing and evolving job application methods with regard to industry, regional particularities and actual labour market needs and to provide clients with this information adapted to their individual application procedure, job sector and personal background.
• Ability to help clients recognize and interpret the required skills listed in job descriptions and, on the basis of this, match job vacancies to their own skills/ competences.
• Ability to transfer their knowledge about job matching to clients to help them in job searching.
• Ability to motivate the clients to use placement facilities
• Being able to identify special competences for entrepreneurship
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Learning outcome 5:
Ethics
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Knowledge
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Skills
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Competences
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• Knowledge of ethical standards and codes of conduct
• Basic knowledge of ethical issues
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• Having skills to apply and to keep to the ethical standards of counseling process.
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• The ability to consider and reflect ethical standards during different counselling situations
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